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114 | S3 and S3e Cell Sorters
Troubleshooting
Table 30. Troubleshooting table (continued).
Error Possible Causes Troubleshooting Steps
Decontamination procedure Software error Contact technical support for help on the phone.
freezes during priming
Stream is spraying everywhere No tip in place Run nozzle tip swap wizard and install nozzle.
No O-ring in place Run nozzle tip swap wizard to reseat nozzle
with O-ring.
Tip is still clogged Run nozzle tip swap wizard to clean nozzle using
sonication and syringe wash. Reseat nozzle.
Stream is spraying at an Tip was not seated straight Run nozzle tip swap wizard to clean nozzle and
angle with spray. then reseat nozzle correctly.
No O-ring in place Run nozzle tip swap wizard to reseat nozzle
with O-ring.
Wagon wheel has fallen out, Run nozzle tip swap wizard to check if wagon
extra wagon wheel installed, wheel is installed properly. Reseat nozzle.
or wagon wheel installed
incorrectly.
Tip is still clogged Run nozzle tip swap wizard to clean nozzle using
sonication and syringe wash. Reseat nozzle.
Stream is moving around, No O-ring in place Run nozzle tip swap wizard to reseat nozzle
droplet camera shows with O-ring.
droplets are moving
Wagon wheel has fallen out, Run nozzle tip swap wizard to check if wagon
inconsistently
extra wagon wheel installed, wheel is installed properly. Reseat nozzle.
or wagon wheel installed
incorrectly.
Tip is still clogged Run nozzle tip swap wizard to clean nozzle using
sonication and syringe wash. Reseat nozzle.
Stream is hitting the back Tip was not seated straight Run nozzle tip swap wizard to clean nozzle and then
wall, deflection plates or reseat nozzle correctly.
sort tray
No O-ring in place Run nozzle tip swap wizard to reseat nozzle
with O-ring.
Wagon wheel has fallen out, Run nozzle tip swap wizard to check check if wagon
extra wagon wheel, or wagon wheel is installed properly. Reseat nozzle.
wheel installed incorrectly.
Tip is still clogged Run nozzle tip swap wizard to clean nozzle using
sonication and syringe wash. Reseat nozzle.
- Cell Sorters 1
- Legal Notices 3
- Bio-Rad Technical Support 3
- Safety Warning Labels 5
- Instrument Warning Labels 5
- Regulatory Compliance 6
- Biohazards 6
- Table of Contents 9
- Introduction 11
- 1.1 System Components 12
- 1.2 Installation Requirements 12
- Hardware Description 13
- 2.1.1 Instrument Back Panel 14
- 2.1.2 Aerosol Evacuation Port 14
- 2.2 Fluidics System 15
- 2.2.2 Loading Stage 16
- Instruction Manual 17
- 2.2.3 Nozzle 18
- 2.2.4 Sort Collection Chamber 18
- 2.3 Optics 19
- 2.4 Electronics 21
- Software 23
- 3.1 Main Software Window 24
- 3.1.1 Title Bar Buttons 25
- 3.1.2 File Menu 25
- 3.1.3 Home Tab Toolbar 26
- 3.2 Control Panel 30
- 3.3 Administrator Tab Toolbar 32
- 3.3.1 Editing QC Criteria 33
- 3.3.2 Edit Droplets 34
- 3.3.3 Edit Streams 34
- Instruction Manual 35
- Test Pattern highlighted 35
- 3.3.4 User Reports 36
- 3.3.5 Managing Users 37
- 3.3.6 Decontaminate 38
- 3.3.8 Global Preferences 39
- Boost Adjustment 40
- Force Cleaning 40
- Default Plot Statistics 40
- Plot Defaults 40
- Parameter Names 41
- Default Save Location 41
- Emergency Contact Information 41
- Getting Started 43
- 4.2 Logging In 44
- 4.3 Daily Startup 45
- 4.4 Quality Control 46
- 4.4.1 Droplet Setup 47
- 4.4.2 Side Streams 48
- 4.4.3 Alignment 49
- 4.4.5 Drop Delay Maintenance 50
- 4.4.6 Recalculate Drop Delay 51
- 4.4.7 QC Criteria 51
- 4.4.8 QC Report 51
- 4.5 Protocols and Workspace 52
- 4.5.3 Saving Protocols 53
- 4.5.5 Opening FCS Files 54
- 4.5.6 Saving FCS Files 55
- 4.5.10 Changing Parameters 56
- 4.5.11 Viewing Statistics 57
- 4.5.13 Creating Regions 58
- 4.5.14 Creating Gates 59
- Acquisition 61
- 5.1.1 Target Event Rate 62
- 5.1.2 Event Limit 63
- 5.1.3 Cycle Mode 63
- 5.1.4 Trigger 63
- 5.1.7 Auto Save 64
- 5.1.5 Threshold 64
- 5.1.6 PMT Voltages 64
- 5.2 Compensation 65
- Instruction Manual 67
- Fig. 61. Compensation matrix 67
- 5.2.2 Manual Compensation 69
- 5.3.1 Hot Swap 70
- Instruction Manual 71
- 5.4 Optical Filters 72
- 5.4.2 Optical Filter Blocks 73
- 6.1 Sort Setup 75
- Fig. 70. Sort Logic window 76
- 6.1.1 Sort Collection 77
- 6.1.2 Volume Tracker 77
- 6.1.3 Setting Regions to Sort 78
- 6.2 Sort Modes 79
- 6.3 Sort Statistics 79
- 6.4 Sort Plots 81
- Additional Software Features 83
- 7.4 Clean System 84
- 7.5 Instrument Status Box 85
- 7.6 Status Bar 85
- 7.8 Quality Control Reports 86
- 7.7 Printing 86
- 7.9 User Reports 87
- 7.10 Biosafety System 88
- Shutdown 89
- Instruction Manual 91
- 8.1 Daily Shutdown 91
- Automatic Startup 93
- 10.2 Dealing with Clogs 98
- Maintenance 100
- 10.4 Swap Nozzle Tip Wizard 101
- Instruction Manual 101
- Instruction Manual 103
- Instruction Manual 105
- Cleaning the nozzle tip: 108
- Sonication: 108
- Syringe wash: 108
- Instruction Manual 109
- Instruction Manual 111
- Instruction Manual 113
- 10.5 Optical Filter Cleaning 115
- 10.6 Disinfectants 115
- 10.7 Decontamination 115
- Instruction Manual 119
- Troubleshooting 121
- References 125
- and S3e 127
- Cell Sorter 127
- Specifications 127
- Ordering Information 129
- Life Science 132
- Bio-Rad 132
- Laboratories, Inc 132
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